Yes. We will gladly take your early check in request, but we are unable to guarantee your check in time any earlier than 3pm. If you would like to guarantee an earlier check in time, we recommend that you book your reservation from the prior night.
Our suites offer great bath products, including shampoo, conditioner, lotion, bath and facial soaps, hairdryer, and towels. Guests may request shower gel, shower cap, toothbrush, toothpaste, mouthwash, razor, shaving cream, vanity kit and sewing kit. Call Housekeeping or the Front Desk to request additional bath and travel items upon your arrival, free of charge.
Yes, if you have a laptop, we have WiFi in all of our suites and public spaces, including the 4th floor Grand Lanai and Lobby floor. We also have a 24-hour business center on the lobby level of Aloha Tower with free computers and internet access
Yes, the front desk will store any packages and luggage until your arrival for a certain period of time not to exceed 30 days. Be sure to list the reservation name and the arrival date on the packages being shipped. There is a $3 per day, per item charge to store packages or gears, such as golf clubs.
The hotel does not provide a shuttle from the airport to the hotel, but our front desk can assist you in booking a return shuttle to the airport. The cost is approximately $14.00 per adult and $6.00 for children ages 2 -11years old. Taxi service to the airport is＄45.00 -＄55.00 one way.
Our hotel and property are 100% non-smoking. This includes the balcony of the suite and all outdoor public areas at the hotel. Smoking is permitted outside of the hotel property where ashtrays are located. Please note that if any evidence of smoking is found, there will be a cleaning fee assessed to the guest.
Our beautifully designed 1-bedroom suites are approximately 500 square feet and 2-bedroom suites are approximately 700 square feet. Our 2-bedroom suites offer a spacious Waikiki retreat for families. Our suites offer beautiful views of the ocean, pool, and city.
You will receive a booking confirmation via email within 72 hours if you make a reservation through this official website. If you have not received your booking confirmation within 72 hours, please check the correct email address was entered at the time of booking and check your spam folder.